Shipping Policy

Shipping Policy

We are committed to providing you with a reliable and efficient shipping service. Please read our shipping policy carefully before placing an order.

Order processing

We aim to process all orders within 2 business days of receiving payment. Orders placed on weekends or holidays will be processed the next business day.

Shipping Costs

Shipping costs are calculated based on the total weight of your order and your delivery location. You can estimate shipping costs before finalizing your order in the cart.

Shipping Methods

We use the Post Office for the delivery of our products. Delivery times vary depending on your location and available delivery services. You will receive a tracking number as soon as your order ships.

International Delivery

We offer international deliveries. Shipping costs and delivery times may vary depending on destination. Any customs duties and taxes are the responsibility of the recipient.

Incorrect Addresses

It is your responsibility to provide a correct delivery address. Please check your delivery information carefully when ordering. We are not responsible for packages shipped to incorrect addresses provided by the customer.

Delivery Delays

We make every effort to meet estimated delivery times, but some factors are beyond our control, such as weather conditions or logistical issues. If there is a delay, we will notify you as soon as possible.

Receipt of order

Upon receipt of your order, please check the condition of the packaging. If it is damaged, please report it to the carrier and contact us as soon as possible.

Contact us

If you have any questions regarding our shipping policy, please do not hesitate to contact us at france@dotmod.com.